Mobility Scotland: More Than an Online Mobility Company
An Online Mobility Company Vs Brick & Mortar
It’s easy to be lured in by cheaper prices offered by an online mobility company. But there are many hidden extra costs that are conveniently not made clear by these companies at point of purchase.
Have they included the delivery charge in the price? Who is going to assemble your new product? What if when you assemble it, it doesn’t work? Have you thought about how you will return a large item like a rise and recline chair?
We Add Value
At Mobility Scotland we take care of the whole purchasing process and aftercare service for you… and more! Read on to find out about our phenomenal, value adding proposition when you buy from us.
Ethical and Knowledgeable
First things first! We are a registered member of the British Healthcare Trades Association (BHTA) a Government supported industry regulator.
This is a guarantee for our customers that we employ knowledgeable, fully trained staff and operate in an ethical manner. We will never try to sell you anything that you don’t need or want.
What You See is What You Get
One of the main benefits of working with a bricks and mortar retailer is that you are able to try before you buy.
We have a fully stocked, state of the art showroom conveniently located just north of Glasgow in Kirkintilloch. So there won’t be any unwanted surprises when your new mobility product arrives.
Tailored to You
Next we make sure that we match the right product to your needs. We offer a free measuring and advice service as it is Important to get the right size product in order to deliver the desired results.
Our mobility experts will work closely with you and your family so that we get it right first time every time for you. Our needs analysis ensures that your new mobility product will be perfect for your needs, your home and your budget. And if you can’t come to us we can come to you!
No hidden costs
We are completely transparent on our pricing.
The price you are quoted is the price you pay. This will include:
- Delivery
- Assembly
- Personal handover and induction
As a Mobility Company we NEVER drop and walk. We provide a 5 Star, White Glove Delivery service which means that our technicians will take care of installation of your new product and make sure that you know how to operate it, making sure that you get the best out of your new product. And we give you a timed delivery window so that you are not waiting for hours not knowing when your product will arrive.
But that’s not all…
We offer a lifetime support commitment as long as you own the product. This includes:
- Free next working day engineer call out for lifetime of ownership
- Out of warranty only pay for parts not call outs
- Courtesy loan products if repairs are required
- Customer support helpline – 7 days a week
- Free next working day engineer call out for lifetime of ownership
- Free annual service and safety check after year one
There’s a good reason why we call all of the above our Value Proposition. Take a look at the average extra costs you could face if you buy from an online mobility retailer:
- White Glove Delivery – £99
- Servicing – £79
- Safety check – £50 (+call out fee)
- Call out fee – £75
- Loan Chair – £42 p/w + deposit and minimum hire period
These costs can easily mount up to over £300+ per annum, once your mobility product is out with its warranty period. Our Lifetime Support Commitment means that we’ve got you covered.
Mobility Scotland…delivering results, delivering peace of mind.
